Terms of Service
Effective date: .
1 About these Terms
These Terms of Service ("Terms") govern your access to Singularity Kingdom, including its game applications, website, accounts, and related services that link to these Terms (collectively, the "Services"). The Services are operated by Singularity Kingdom ("Singularity Kingdom," "we," "us," or "our").
By accepting these Terms, you agree to follow them. If you do not agree, do not create an account or use the game. Where you need a parent or legal guardian’s agreement, that agreement must be obtained before you play.
Additional rules may apply to a particular event, test, promotion, or feature. We will make those rules available before you participate. They apply only to that activity and cannot remove rights that applicable law gives you.
2 Age and eligibility
You must be at least 13 years old to use the Services. If the law where you live requires a higher minimum age, you must meet that requirement. Children under 13 may not use the Services.
If you are under the age of legal adulthood where you live, your parent or legal guardian must review these Terms with you and agree to your use of the Services to the extent permitted by law. Any additional parental authorization required by local law must also be obtained. Parental permission does not override our minimum age requirement.
You must provide accurate eligibility information when requested and must not misrepresent your age or bypass access restrictions. We may restrict or close an account if its user does not meet these requirements.
3 Accounts and security
The game may allow you to begin with an account identified by a unique player ID and later link an email address or another supported sign-in method. Use accurate information when linking an account and keep your credentials secure.
You are responsible for activity you authorize through your account and for taking reasonable steps to protect it. Do not share passwords, sell or transfer your account, or access another person’s account without authorization. Contact support@singularitykingdom.com promptly if you believe your account has been compromised.
Access to an unlinked account may be lost if you remove the app, clear its data, lose your device, or otherwise lose the information needed to access it. Linking an available recovery method can help protect access. Recovery depends on our ability to verify account ownership and is not guaranteed. A player ID alone may not establish ownership.
We may require reasonable ownership verification before changing account access or responding to account requests. We will not ask you to send us your password.
4 Permission to use the game
Subject to these Terms, we grant you a limited, personal, nonexclusive, nontransferable license to access and use the Services for your own entertainment. This permission lasts while your use complies with these Terms and the Services remain available.
The game’s software, artwork, characters, music, text, branding, and other materials belong to Singularity Kingdom or their respective rights holders. Except for the permission granted here, these Terms do not transfer ownership of those materials to you.
Unless we authorize it or applicable law permits it, you may not copy, sell, redistribute, modify, or commercially exploit the Services or their assets; remove ownership notices; or reverse engineer, decompile, or bypass technical protections. Separate licenses included with third-party software continue to apply to that software.
5 Fair play and prohibited conduct
Use the Services lawfully and respect other players. You must not:
- Harass, threaten, stalk, bully, or discriminate against others, or promote hatred or violence.
- Post sexually explicit content, content that exploits or endangers children, or other illegal content.
- Impersonate staff or another person, run scams, send spam, or share another person’s private information without permission.
- Use cheats, unauthorized bots, macros, auto-clickers, modified clients, or other automation to gain an unfair advantage, bypass gameplay limits, or interfere with the Services.
- Knowingly exploit bugs, duplicate items or currency, manipulate rankings or transactions, or assist others in doing so.
- Flood the Services with requests, evade rate limits or security controls, introduce malware, or carry out load tests, penetration tests, or other intrusive testing without our prior written permission.
- Buy or sell accounts, virtual currency, items, or progression for money or other outside value, except through a feature expressly authorized by us.
- Evade a suspension or ban, misuse reporting tools, or encourage others to violate these Terms.
Built-in gameplay automation is permitted. Accessibility tools are permitted when they support ordinary interaction without creating an unfair advantage, bypassing restrictions, or disrupting the Services. Contact support if you are uncertain about a particular tool.
If you discover a bug or security issue, report it to support@singularitykingdom.com. An accidental encounter with a bug is different from knowingly repeating or exploiting it. Stop actions that you know are causing disruption.
6 Player content and communications
You are responsible for names, messages, guild descriptions, banners, uploads, and other material you submit through the Services ("Player Content"). You must have the rights and permissions needed to share it, and it must comply with these Terms. These rules also apply to private messages.
You retain any ownership rights you have in Player Content. You grant us a nonexclusive, worldwide, royalty-free license to host, store, reproduce, transmit, display, and technically adapt that content only as reasonably needed to operate, secure, and moderate the Services. We may allow service providers to do those things on our behalf for the same purposes. This includes displaying content to the audience you select through the relevant feature.
This permission does not give us ownership of your content or permission to use private messages in advertising. When content is deleted, the license ends except as needed for lawful retention, backup deletion cycles, and copies already shared with other users, as explained in our Privacy Policy.
We may remove or restrict content that violates these Terms or applicable law. You can report concerns through available reporting features or by contacting support@singularitykingdom.com. Avoid sharing sensitive personal information in player communications.
7 Virtual currency and game items
The Services may include virtual currencies, characters, equipment, rewards, and other digital content ("Virtual Content"). You receive a limited right to use Virtual Content within the Services under these Terms. Virtual Content is not a bank balance, investment, or ownership interest in the game and cannot be redeemed by us for real-world money.
Virtual Content may be earned, granted, or, if offered, purchased. Transfers are permitted only through game features we expressly provide for that purpose. Availability, attributes, balance, and usefulness may change as the game develops. Those changes remain subject to applicable consumer law and any specific promises made at purchase.
We may correct balances, reverse erroneous grants or transactions, and remove benefits obtained through fraud, cheating, or deliberate exploitation. A correction should reflect the affected activity; it does not remove any refund or other remedy required by law.
8 Purchases and refunds
This section applies if paid content or services are offered. The price, currency, applicable taxes, and material purchase terms will be shown before you complete a transaction. You must be authorized to use the payment method. Minors must also have any permission required from their parent or legal guardian.
Purchases made through an app store or other authorized provider are subject to that provider’s applicable payment and refund procedures. For a purchase problem, contact the provider through which you paid or contact us at support@singularitykingdom.com with your player ID and transaction reference. Do not send full payment-card details.
Refund eligibility depends on applicable law, the relevant store’s policies, and any additional refund terms disclosed before purchase. A change of mind or an unused item does not automatically create a refund entitlement. Nothing in these Terms excludes rights to refunds, cancellation, repair, replacement, or other remedies that cannot legally be waived.
Where a digital purchase carries a statutory withdrawal period, immediate delivery and any loss of that withdrawal right require the disclosures, express consent, and acknowledgment required by law. Accepting these Terms alone does not supply that consent.
If a payment is refunded or legitimately reversed, we may remove the corresponding Virtual Content or adjust the related balance. A good-faith refund request or payment dispute is not, by itself, grounds for punishment. Deliberate payment fraud may result in enforcement action.
If paid randomized rewards are offered, the relevant probabilities and purchase conditions will be disclosed before purchase as required by law and the distribution platform. An outcome is guaranteed only when the offer expressly says so.
9 Updates and testing
Singularity Kingdom is an evolving game. We may release updates, rebalance gameplay, change features or rewards, and perform maintenance for development, security, compatibility, or operational reasons. Access may require installing a supported version. Features and account progress may not be identical across platforms or test environments.
Features or versions identified as alpha, beta, early access, or testing may contain errors, interruptions, or incomplete content. If a test has planned progress resets or restrictions on carrying progress into another version, those conditions will be disclosed before you participate. Test access does not itself mean that every live account will be reset.
We may need to correct or restore game records after a technical incident, which can affect recent progress. Where reasonably practicable, we will explain significant changes or planned interruptions in advance. Changes affecting paid content remain subject to applicable law and the terms disclosed at purchase.
10 Moderation and enforcement
We may investigate suspected violations and take proportionate action to protect players, the game, and our systems. Depending on the circumstances, this may include a warning, content removal, chat restrictions, removal of improperly obtained rewards, temporary suspension, or permanent account closure.
We consider the nature and severity of the conduct, its impact, and relevant prior violations. Serious misconduct or an urgent security risk may require immediate action. Where required by law, and otherwise where reasonably practicable, we will provide a reason and information about how to appeal. We may withhold details where disclosure would compromise security, an investigation, another person’s privacy, or a legal obligation.
To appeal, email support@singularitykingdom.com with your player ID, the action you are appealing, and relevant information. Please do not include your password. We will review the information provided. Any rights to external review, complaints, or legal remedies remain available.
11 Ending access and account deletion
You may stop using the Services at any time. To request account deletion, use an available account-deletion feature or contact support@singularitykingdom.com. We may need to verify ownership. Deletion and any lawful retention of information are explained in our Privacy Policy.
Account closure or deletion may cause you to lose access to progress and Virtual Content. If you choose deletion, consider any pending purchases or support requests before proceeding. Closing an account does not remove refund or other rights required by law.
We may discontinue part or all of the Services for legal, security, or operational reasons. Where reasonably practicable, we will provide advance notice of a permanent shutdown and explain the treatment of affected purchases and unused paid content. We will honor remedies required by applicable law.
12 Privacy
Our Privacy Policy, available at https://www.singularitykingdom.com/privacy, explains how we collect, use, disclose, retain, and protect personal information and how to exercise your privacy rights. Please read it alongside these Terms. Agreeing to these Terms does not replace any separate consent that the law requires.
13 Other services and platforms
App stores, sign-in providers, external communities, and other third-party services have their own terms and privacy policies. Your use of those services is governed by those terms. We do not control independently operated services, and a link does not make them part of Singularity Kingdom. This does not exclude responsibility that applicable law places on us for our own Services or providers acting on our behalf.
You are responsible for your compatible device, internet connection, and any charges from your network provider.
14 Availability and liability
We will provide the Services with the care and skill required by applicable law. We cannot promise that the Services will always be uninterrupted, error-free, or compatible with every device, or that every issue can be corrected immediately. Except for express promises and guarantees required by law, the Services are provided on an "as is" and "as available" basis.
To the extent permitted by applicable law, we are not responsible for losses that were not reasonably foreseeable when you accepted these Terms, or for business losses arising from your use of a game intended for personal entertainment. We remain responsible for losses for which applicable law makes us liable.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your mandatory consumer rights, including rights concerning defective or misdescribed digital content, remain unaffected.
15 Complaints and disputes
Please contact support@singularitykingdom.com if you have a complaint or dispute so that we can try to resolve it. Include enough information to identify the issue and the remedy you are seeking. Contacting us is not a condition for exercising a legal right or seeking urgent relief.
The law and courts applicable to a dispute are determined by applicable legal rules. These Terms do not deprive you of mandatory protections available in your country of residence or any right to bring a claim in a court available to you under applicable law. They do not require arbitration or waive any right to participate in collective proceedings where that right exists.
16 Changes to these Terms
We may update these Terms to reflect changes to the Services, our operations, or legal requirements. We will post the revised Terms with an updated effective date. For material changes, we will provide reasonable advance notice through the Services or an available contact method, unless an urgent legal or security need requires an earlier change.
Where the law requires your agreement to a change, we will obtain it before applying that change to you. Otherwise, continued use after the effective date will indicate acceptance only to the extent permitted by law. If you do not agree to revised Terms, you may stop using the Services and request account deletion. Changes will not retroactively remove accrued claims or mandatory rights.
17 General provisions
If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not waive the right to enforce it later.
You may not transfer your rights or obligations under these Terms without our permission, except where the law permits it. If operation of the Services transfers to a new operator, we will provide any required notice and ensure that the transfer does not reduce your mandatory rights.
These Terms and any applicable additional rules form the agreement governing your use of the Services. They do not exclude statements or commitments that applicable law treats as binding. Provisions that by their nature should continue after account closure, including accrued payment obligations, intellectual property provisions, and dispute provisions, continue to the extent applicable.
18 Contact
For account support, reports, appeals, or questions about these Terms, contact Singularity Kingdom at support@singularitykingdom.com.
Website: https://www.singularitykingdom.com